Your First Visit

First Eye Care Visit

- Exclusive Family Eye Care Brands Available
- Member of the American Optometric Association
- Se Habla Español

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10 Helpful Tips for Your First Visit to the Optometrist

How can your prepare for your first visit?
  • Call Family Eye Care of Woodstock and Lake Geneva to schedule an appointment. Allow 1-2 hours for complete exam, depending on your individual needs such as dilation, retinal photos, or special testing.
  • Provide your medical or vision insurance information. We also accept cash.
  • Complete your 'Medical History' and 'Billing Policy' forms before your visit.
  • If you choose to complete the medical history and billing policy forms at our office, arrive 15 minutes before your scheduled appointment.
  • When you arrive, sign in and speak to a receptionist. Provide a photo ID and your insurance cards.
  • You might prefer to shop for frames before you see the doctor because if your eyes are dilated, it is difficult to choose frames.
  • Allow 15 minutes for us to enter your information into our secure system.
  • You will be greeted by an optician for pretesting lasting approximately 20 minutes.
  • After pretesting, you will be given a complete and thorough eye exam. 
  • We offer the highest-quality contact lenses, frames, and lenses found in Northern Illinois and Southern Wisconsin. All orders are custom made for each individual. Our prices are competitive. Allow us to be your premier eye care professionals! Our staff can also speak Spanish.
Call us today for new patient registration. With over 17 years experienced, our locally-owned family ensures guaranteed satisfaction on our eye care services including lenses and frames. We offer FREE parking.
American Optometric Association Logo

First Eye Doctor Visit

Call us today for a new patient registration.

(262) 248-4878

(815) 338-0674

(815) 338-0674
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I’ve been to many eye doctors in the Mchenry County area and Dr. Heinke has been by far the best. She explains everything very well and you can tell she is very knowledgeable about her profession. My family and I were very happy with the way our exams went. The staff was also very friendly! I have been wearing glasses for 30+ years and my favorite frames ever came from here. Will definitely be returning and I highly recommend Family Eye Care of Woodstock and Lake Geneva to anyone searching for a fantastic eye doctor.

- Jordan Flent

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